Dampak Pemasaran Melalui Media Sosial Pada Sikap Terhadap Merek : Studi Produk Kosmetik Pada Generasi Z Di Kota Makassar

Authors

  • Muhammad Ashdaq Universitas Negeri Makassar
  • Syamsu Alam Universitas Negeri Makassar
  • Valentino Aris Universitas Negeri Makassar
  • Nur Fitriayu Mandasari Universitas Negeri Makassar

DOI:

https://doi.org/10.59562/semnasdies.v1i1.887

Keywords:

Social Media Marketing, Brand Attitude, Generation z Women, Cosmetics, Makassar Indonesia

Abstract

Marketing through social media has become a marketing strategy that is widely used by the cosmetic industry, especially with the number of consumers that continues to grow along with the number of generations. Generation z women are a potential market in this industry where they are newcomer consumers and have a relatively large number compared to other generations. The purpose of this study was to investigate the effect of implementing marketing strategies through social media on Gen Z attitudes toward cosmetic products in the city of Makassar. The research was conducted by distributing questionnaires to 288 sample respondents. The primary data collected was then processed using the linear regression method using SPSS 23 software. The results showed that marketing through social media had a positive and significant effect on positive attitudes toward cosmetic products. The results of this study imply that cosmetic companies targeting the female gen z market in Makassar City should pay attention to the right social media marketing strategy to get a positive attitude from their consumers.

Downloads

Download data is not yet available.

References

Ahmed, T., & Saeed, A. (2021). The Impact of Social Media Marketing on Urban Youth’s Brand Loyalty: Through Facebook Marketing. International Journal of Entrepreneurial Research, 4(1). https://doi.org/10.31580/ijer.v4i1.1697

Aji, P. M., Nadhila, V., & Sanny, L. (2020). Effect of social media marketing on instagram towards purchase intention: Evidence from Indonesia’s ready-to-drink tea industry. International Journal of Data and Network Science, 4(2), 91–104. https://doi.org/10.5267/j.ijdns.2020.3.002

Ameen, N., Cheah, J. H., & Kumar, S. (2022). It’s all part of the customer journey: The impact of augmented reality, chatbots, and social media on the body image and self-esteem of Generation Z female consumers. Psychology and Marketing. https://doi.org/10.1002/mar.21715

Angelica, V. (2021). Pengaruh social media, electronic word of mouth, brand attitude terhadap purchase intention konsumen pada situs online shopee id. Jurnal Manajemen Bisnis Dan Kewirausahaan, 5(5), 506–511.

Ardani Sahputra, & Hanny Nurlatifah. (2020). Pengaruh Pengetahuan, Religiusitas, dan Halal Terhadap Keputusan Memilih Melalui Attitude dan Brand Trust Pada Bakeri Modern (Studi Kasus 3 Bakeri Top Brand). Jurnal Al Azhar Indonesia Seri Ilmu Sosial, 1(1).

Choedon, T., & Lee, Y.-C. (2020). Knowledge Management Research. https://doi.org/10.15813/kmr.2020.21.3.008

Citra Christiani, L., & Ikasari, P. N. (2020). Generasi Z dan Pemeliharaan Relasi Antar Generasi dalam Perspektif Budaya Jawa. Jurnal Komunikasi Dan Kajian Media, 4(2).

Ebrahim, R. S. (2020a). The Role of Trust in Understanding the Impact of Social Media Marketing on Brand Equity and Brand Loyalty. Journal of Relationship Marketing, 19(4). https://doi.org/10.1080/15332667.2019.1705742

Ebrahim, R. S. (2020b). The Role of Trust in Understanding the Impact of Social Media Marketing on Brand Equity and Brand Loyalty. Journal of Relationship Marketing, 19(4), 287–308. https://doi.org/10.1080/15332667.2019.1705742

Ferdinand. Augusty. (2014). SEM Dalam Penelitian Manajemen (5th ed., Vol. 5). BP Undip-Undip Press.

Folkvord, F., Roes, E., & Bevelander, K. (2020). Promoting healthy foods in the new digital era on Instagram: an experimental study on the effect of a popular real versus fictitious fit influencer on brand attitude and purchase intentions. BMC Public Health, 20(1). https://doi.org/10.1186/s12889-020-09779-y

Grahanurdian.com. (2022). Data E-commerce Indonesia 2022 (2 Tahun Pandemi). https://grahanurdian.com/data-e-commerce-indonesia-2022/

Haudi, Handayani, W., Musnaini, Suyoto, Y. T., Prasetio, T., Pital-Oka, E., Wijoyo, H., Yonata, H., Koho, I. R., & Cahyono, Y. (2022). The effect of social media marketing on brand trust, brand equity and brand loyalty. International Journal of Data and Network Science, 6(3), 961–972. https://doi.org/10.5267/j.ijdns.2022.1.015

Koay, K. Y., Ong, D. L. T., Khoo, K. L., & Yeoh, H. J. (2021). Perceived social media marketing activities and consumer-based brand equity : Testing a moderated mediation model. Asia Pacific Journal of Marketing and Logistics, 33(1), 53–72. https://doi.org/10.1108/APJML-07-2019-0453

Kuncoro, M. (2013). Metode Riset Untuk Bisnis dan Ekonomi (4th ed.). Penerbit Erlangga.

Lin, C. A., Crowe, J., Pierre, L., & Lee, Y. (2021). Effects of Parasocial Interaction with an Instafamous Influencer on Brand Attitudes and Purchase Intentions. In The Journal of Social Media in Society Spring 2021 (Vol. 10, Issue 1).

Mangold, W. G., & Faulds, D. J. (2009). Social media: The new hybrid element of the promotion mix. Business Horizons, 52(4). https://doi.org/10.1016/j.bushor.2009.03.002

Qiutong, M., & Rahman, M. J. (2019). THE IMPACT OF COSMETICS INDUSTRY SOCIAL MEDIA MARKETING ON BRAND LOYALTY: EVIDENCE FROM CHINESE COLLEGE STUDENTS. In Academy of Marketing Studies Journal (Vol. 23, Issue 2).

Timpal, N., Slhvj, L., van Rate, P., Manajemen, J., & Ekonomi dan Bisnis, F. (2016). THE INFLUENCE OF BRAND AWARENESS AND BRAND ATTITUDE ON PURCHASE DECISION OF NOKIA HANDPHONE (CASE STUDY AT HIGH SCHOOL STUDENTS IN MANADO CITY). In Jurnal Berkala Ilmiah Efisiensi (Vol. 16, Issue 01).

Zollo, L., Filieri, R., Rialti, R., & Yoon, S. (2020). Unpacking the relationship between social media marketing and brand equity: The mediating role of consumers’ benefits and experience.

Downloads

Published

2023-07-30