http://journal.unm.ac.id/index.php/administrare/issue/feed Jurnal Ad'ministrare 2025-01-02T16:47:48+08:00 Sitti Hardiyanti Arhas papjurnal@gmail.com Open Journal Systems <p>Jurnal Ad'ministrare: Jurnal Pemikirian Ilmiah dan Pendidikan Administrasi Perkantoran is a scientific publication that contains the results of research and studies in the fields of administration, management, public policy, and other relevant activities. This journal is published with e-ISSN: 2541-1306 (2016) and p-ISSN 2407-1765 (2014). It is hereby notified to readers who are interested in submitting their scientific papers that only manuscripts that meet the requirements for publishing the Jurnal Ad'ministrare will be accepted.</p> http://journal.unm.ac.id/index.php/administrare/article/view/4519 The Effect of Investment Opportunity Set and Book Tax Differences On Earnings Growth with Managerial Ownership As Moderating (A Study on Basic Material and Industrial Companies) 2024-10-09T07:36:24+08:00 Lativa Lativa.S3trisakti@gmail.com Susi Dwimulyani Dwimulyani@gmail.com <p>This study looks at how Book Tax Differences (BTD) and Investment Opportunity Set (IOS) affect earnings growth in industrial and raw material companies listed on the Indonesia Stock Exchange (IDX) from 2018 to 2022. To evaluate the impact of managerial ownership on earnings growth through IOS and BTD, managerial ownership is included as a moderator. This study uses quantitative methodology and uses secondary data from the company's website, idnfinancials.com, and the IDX website. A total of 95 observations were obtained from a sample of 19 companies with purposive sampling technique for sampling. Eviews 12 is the program used for data analysis. The findings of this study are that earnings growth is significantly influenced by IOS and BTD. Meanwhile, managerial ownership has a role in moderating the positive effect of BTD on Earnings Growth but does not moderate the effect of IOS on Earnings Growth of raw material and industrial companies. This study has novelty from the aspect of sample characteristics that are more focused on raw material and industrial companies by combining the theories of IOS, BTD, Earning of Growth (PL), Manajerial Ownership (KM), Firm Size (FS), DER, CR and including 3 control variables FS, DER, CR and moderating variables, namely managerial ownership which have not been raised in previous studies, especially for research on raw material and industrial companies.</p> 2024-10-09T00:00:00+08:00 Copyright (c) 2024 Jurnal Ad'ministrare http://journal.unm.ac.id/index.php/administrare/article/view/4577 Work Readiness: The Role of Activeness in Organizations and Self-Efficacy 2024-10-16T17:05:47+08:00 Maldy Putrawan maldyputrawan2003@gmail.com Aulia Suhesty aulia.suhesty@fisip.unmul.ac.id <p>Unemployment is a common and complex issue across various regions in Indonesia, where good work readiness before graduation plays a key role in addressing this challenge. The high unemployment rate in Indonesia is influenced by several factors, including individual work readiness. This study aims to investigate the impact of activeness in organization and self-efficacy on the work readiness of students from the Faculty of Engineering at University X, Samarinda. A quantitative approach was used, with participants being active members of the Engineering Student, selected through simple random sampling. Data were collected using scales to measure activeness in organization, self-efficacy, and work readiness. The results show that significant effect of activeness in organization and self-efficacy on work readiness. Activeness in organization significantly influences work readiness. Self-efficacy also contributes significantly to students' work readiness. In conclusion, high activeness in organization and self-efficacy play important roles in preparing students for entering the workforce. The novelty of this study lies in examining these two variables together, offering new insights into how students' activeness in organization and self-efficacy can strengthen their readiness to face the challenges of the job market after graduation. Future research could explore other variables that contribute to work readiness and assess the long-term benefits of activeness in organization and self-efficacy using a larger sample size.</p> 2024-10-25T00:00:00+08:00 Copyright (c) 2024 Jurnal Ad'ministrare http://journal.unm.ac.id/index.php/administrare/article/view/4551 The Influence of Career Adaptability and Job Satisfaction on Job Hopping Among Millennial Employees in Balikpapan 2024-10-14T14:35:31+08:00 Muhamat Ahyar Ardani m.ahyar.ardani27@gmail.com Miranti Rasyid mirantirasyid@gmail.com Dian Dwi Nur Rahmah Rahmahdwi@gmail.com <div> <p class="IsiABSTRAK">The phenomenon of job hopping refers to the voluntary behavior of frequently switching jobs or companies, which is often done by the millennial generation in their workplaces. Therefore, this study aims to explore this phenomenon by examining the influence of career adaptability and job satisfaction on job hopping among millennial employees, particularly in Balikpapan City. This research uses a quantitative approach. The data analysis technique employed is multiple linear regression. The subjects of this study are 70 millennial employees in Balikpapan City, selected using purposive sampling. The data collection methods used are career adaptability, job satisfaction, and job hopping scales. The research reveals no substantial impact of career adaptability and job satisfaction on job-hopping behavior among millennial employees in Balikpapan. The findings indicate that these variables only minimally account for variations in job-hopping tendencies. Measurements place job-hopping tendencies, career adaptability, and job satisfaction at low levels, suggesting that employees show a limited inclination to switch jobs, coupled with low adaptability and satisfaction. These insights guide company management toward understanding job-hopping dynamics more effectively. While job satisfaction and career adaptability show little influence, fostering a positive work environment and improving employee satisfaction remain vital strategies for minimizing job-hopping. The study also points to the possibility of other, more impactful factors influencing job-hopping that warrant further investigation.</p> </div> 2024-11-07T00:00:00+08:00 Copyright (c) 2024 Jurnal Ad'ministrare http://journal.unm.ac.id/index.php/administrare/article/view/4597 Government Efforts to Increase Community Empowerment Through Small and Medium Enterprises Entrepreneurship 2024-10-29T15:37:37+08:00 Andi Cudai Nur cudainur@unm.ac.id <p>SME development can be done through various government programs and activities, by involving various important elements of entrepreneurship, especially in empowering the community to be actively involved in SME activities. Sustainable expansion and diversification are very important for SME development, as well as making it the prima donna of the economic sector. This study aims to determine the government's breakthroughs in community empowerment efforts in the development of Small and Medium Enterprises (SMEs), in order to improve community welfare and regional income. The research method refers to qualitative research with a focus on efforts to develop SMEs through entrepreneurship and community empowerment. Micro, Small and Medium Enterprises should develop competitiveness through the use of digital platforms to be more effective, the use of online systems in buying and selling transactions, the use of digitalization to support various business activities to be more efficient, and the expansion of industrial networks that market their business results, in addressing the adequacy, harmony, and empowerment of the community in the development of Small and Medium Enterprises (SMEs). Building the entrepreneurial spirit of the community so that it is more attached and accustomed to digital-based SME activities, and continues to be optimized to help SMEs market their products in Makassar City and its surroundings. Optimization of SMEs is based on four indicators studied, namely: 1) Effectiveness, 2) Efficiency, 3) Adequacy, and 4) Harmony. The digital-based SME governance strategy is developed for professional SME actors by structuring, organizing, and controlling in developing the strength of the marketing and sales network. The government can make entrepreneurship a breakthrough to develop SMEs in order to advance regional income through various innovation policies that provide opportunities for the wider community to contribute to the development of SMEs.</p> 2024-11-08T00:00:00+08:00 Copyright (c) 2024 Jurnal Ad'ministrare http://journal.unm.ac.id/index.php/administrare/article/view/4335 Transformation of a Community-Based Digital Tourism Model in Enrekang Regency: The AIDDA Model Approach 2024-10-11T10:33:42+08:00 Muhammad Hidayat Djabbari yytlmc@gmail.com Dewi Sulfa Saguni dewisulfa25@gmail.com Eva Elivia evaelivia225@gmail.com <p>The transformation of digital tourism has become a crucial necessity in efforts to enhance the competitiveness of tourist destinations in the modern era. This research is based on the digital tourism model, specifically in the context of community-based tourism management using the AIDDA (Attention, Interest, Desire, Decision, Action) model approach. The AIDDA model concept is an effective communication approach in the development of digital tourism, used to understand and influence the behavior of prospective tourists through digital tourism management aimed at increasing tourist interest. This study aims to analyze a suitable digital tourism model to be applied in Enrekang Regency using the AIDDA model approach. The research method used is qualitative with a descriptive approach. Data was collected through observation, in-depth interviews, and documentation, and then analyzed using the Interactive Model Analysis technique. The research results show that the AIDDA model is effective in promoting tourism destinations in Enrekang Regency through five stages: (1) Awareness, where promotion through social media increases tourists' awareness of the uniqueness of the destination; (2) Interest, influenced by positive reviews from previous visitors and supporting facilities; (3) Desire, formed by repeated promotions about the comfort and beauty of the destination's nature; (4) Decision, influenced by easy accessibility and positive reviews; and (5) Action, where tourist visits generate positive feedback that strengthens the promotion cycle. The novelty of this research lies in the application of the AIDDA model in the context of community-based tourism management</p> 2024-11-09T00:00:00+08:00 Copyright (c) 2024 Jurnal Ad'ministrare http://journal.unm.ac.id/index.php/administrare/article/view/4699 Analysis of Generic Competency Development Strategies for the Medan SAR Team in Facing Disaster Management Challenges 2024-11-04T16:31:04+08:00 Mutia Putri Nabila Mutialbs11@gmail.com Zainarti zainartimm60@gmail.com Nuri Aslami Nuriaslami@uinsu.ac.id <p>This article aims to explore the strategies for developing generic competencies implemented by the Medan SAR Team in facing the challenges of disaster management. By combining internal data from the Medan SAR Team and interviews with relevant personnel, this study reveals the efforts made by the Medan SAR Team to enhance preparedness for various types of disasters. The analysis of generic competency development strategies focuses on several key aspects, such as training in communication skills, teamwork, and problem-solving, which play a crucial role in improving the team's readiness to respond to disasters. This research emphasizes the importance of generic competency development as an integral part of an effective disaster management strategy. By identifying challenges, analyzing existing strategies, and providing recommendations for performance improvement, this article is expected to strengthen their capacity to respond to emergency situations quickly, efficiently, and effectively.</p> 2024-11-12T00:00:00+08:00 Copyright (c) 2024 Jurnal Ad'ministrare http://journal.unm.ac.id/index.php/administrare/article/view/3317 Indonesian Maritime Diplomacy: Building Strategic Alliances for Sovereignty at Sea 2024-08-12T20:42:08+08:00 Rizki Marman Saputra rizki.marman@gmail.com Gumilar Rusliwa Somantri gumilar.rusliwa@ui.ac.id Athor Subroto athor.subroto@ui.ac.id Marsetio Marsetio marsetio@idu.ac.id <p>This research aims to analyze Indonesia's maritime diplomacy strategy to build strategic alliances to maintain Indonesia's maritime sovereignty. The research method used is a literary study presented descriptively intending to study individuals, groups, organizations, or complex events bound by a certain context. The data collection technique used analyzes documents relevant to the research theme, both from newspapers, national journals, and books with an analytical focus as explained in the theory of Liberal Institutionalism, namely international cooperation and global institutions. Meanwhile, the data analysis techniques used in this research are data reduction, data presentation, and conclusion. The research results show that through effective maritime diplomacy and strategic alliances, Indonesia has succeeded in strengthening its geopolitical position in the Asia-Pacific region, increasing the security of maritime trade routes, and maximizing maritime economic potential. These results show that the Liberal Institutionalism approach can significantly contribute to maintaining Indonesia's maritime sovereignty and security. It is important to pay attention to security, economic and environmental aspects. To maintain this sovereignty, international cooperation is needed through strategic alliances with various countries. This study shows how Indonesia has succeeded in building this alliance.</p> 2024-11-12T00:00:00+08:00 Copyright (c) 2024 Jurnal Ad'ministrare http://journal.unm.ac.id/index.php/administrare/article/view/4042 Analysis of Legal Benefits in Handling Corruption and Capital Market Cases of PT. ASABRI 2024-11-11T14:57:05+08:00 R. Narendra Jatna narenjatna@ui.ac.id Timotius Benjamin Ebenezer timotius@gmail.com <div> <p class="IsiABSTRAK"><span lang="EN-US">This study aims to analyze the legal limitations in handling the PT ASABRI case which has the dimensions of corruption and capital market crimes. The focus of this study is that the prosecutor's office as investigator and public prosecutor in prosecuting the PT ASABRI case is required to make a choice in prosecuting the PT ASABRI case, namely choosing between the mechanism of corruption or capital market crimes. The prosecutor's office is faced with this choice because the PT ASABRI case which caused such fantastic state financial losses was carried out by carrying out a series of actions involving price manipulation on the capital market exchange. The research method used is the doctrinal research method with a prescriptive typology. The data collection technique used in this study is derived from legal prescriptions written in the law book or from documents such as regulations, articles concerning corruption and capital market crimes. Meanwhile, the data analysis technique used is data reduction, data presentation, and drawing conclusions. The results of the study show that the selection of the use of the corruption crime mechanism by the prosecutor's office in handling the PT ASABRI case was appropriate, because it was in accordance with the principle of benefit and the principle of systematiche specialiteit in procedural law.</span></p> </div> 2024-11-12T00:00:00+08:00 Copyright (c) 2024 Jurnal Ad'ministrare http://journal.unm.ac.id/index.php/administrare/article/view/4713 Determinants of Decision to Visit the Bukit Gundaling Berastagi Tourist Attraction with Satisfaction as an Intervening Factor 2024-11-09T13:44:08+08:00 Resa Shin Tia resasintia029@gmail.com Muhammad Ikhsan Harahap harahap@gmail.com <p>This research is motivated by the decline in visitor interest in traveling to the Gundaling Hill tourist attraction and the many complaints from visitors after visiting Gundaling Hill Berastagi in the form of criticism and suggestions. The criticism and suggestions indicate dissatisfaction among visitors after visiting Gundaling Hill Berastagi which may be caused by reduced visitor satisfaction with the management. This study aims to analyze the influence of visitor satisfaction on visiting decisions. The data analysis used in this study is descriptive and quantitative. The sample in this study were people who had visited Gundaling Hill Berastagi, totaling 96 people. Data collection was carried out using a questionnaire tested for validity and reliability. Data were analyzed using path analysis with a multiple linear regression model. The results of statistical tests show that the product variable has a positive effect on the intention to revisit (hypothesis 1 is accepted), the price variable has a positive effect on visitor satisfaction (hypothesis 2 is accepted), the place variable has a positive effect on visitor satisfaction (hypothesis 3 is accepted), the promotion variable has a positive effect on visitor satisfaction (hypothesis 4 is accepted), the regulation variable has a positive effect on visitor satisfaction (hypothesis 5 is accepted), the visitor satisfaction variable has a positive effect on the decision to visit (hypothesis 6 is accepted), the 4p+regulation variable does not have a positive effect on the decision to visit through visitor satisfaction. . This study identifies factors such as product, price, place, promotion, and regulation that influence satisfaction and visitation decisions, but focuses on how visitor satisfaction mediates these relationships. This novelty provides tourism managers with insights into the importance of focusing on visitor satisfaction as a key element in increasing repeat visitation intentions, especially in local contexts that have rarely been analyzed before. </p> 2024-11-13T00:00:00+08:00 Copyright (c) 2024 Jurnal Ad'ministrare http://journal.unm.ac.id/index.php/administrare/article/view/4638 The Effectiveness of Disability Rights Fulfillment Policies for Employment Accessibility 2024-10-29T14:55:24+08:00 Sarbila Karlina Wati 210802001@student.ar-raniry.ac.id Putri Marzaniar putrimarzaniar@ar-raniry.ac.id Siti Nur Zalikha sitinurzalikha@ar-raniry.ac.id <p><em><span style="vertical-align: inherit;"><span style="vertical-align: inherit;">Penyandang disabilitas merupakan individu yang terpinggirkan dan sering mengalami diskriminasi dalam setiap aspek kehidupan. Salah satu diskriminasi yang dialami adalah diskriminasi dalam memperoleh hak untuk bekerja. Penelitian ini membahas mengenai aksesibilitas lapangan kerja bagi penyandang disabilitas di Kota Banda Aceh, dengan menggunakan teknik triangulasi data untuk memastikan keabsahan informasi dan menggunakan pendekatan studi kasus ganda untuk menganalisis berbagai isu terkait aksesibilitas lapangan kerja bagi penyandang disabilitas. Meskipun telah terdapat berbagai regulasi seperti Peraturan Wali Kota Banda Aceh Nomor 1 Tahun 2019 yang mendukung hak-hak penyandang disabilitas, namun implementasinya terkendala oleh minimnya data yang akurat, keterbatasan anggaran, dan infrastruktur yang belum memadai. Hasil penelitian menunjukkan bahwa hanya sekitar 15 persen penyandang disabilitas terdaftar yang berhasil mendapatkan pekerjaan, sementara banyak dari mereka yang terpaksa bekerja di sektor informal dengan kondisi yang tidak memadai. Selain itu, sekitar 70% perusahaan di Banda Aceh belum memiliki kebijakan yang inklusif, dan program pelatihan yang ada seringkali tidak sesuai dengan minat dan bakat penyandang disabilitas. Penelitian ini menyoroti perlunya perbaikan dalam pengumpulan data, infrastruktur, dan kolaborasi lintas sektor untuk meningkatkan aksesibilitas pekerjaan bagi penyandang disabilitas, serta melibatkan mereka dalam perencanaan program untuk menciptakan kebijakan yang lebih efektif.</span></span></em></p> 2024-11-15T00:00:00+08:00 Copyright (c) 2024 Jurnal Ad'ministrare http://journal.unm.ac.id/index.php/administrare/article/view/4706 Safe From Harm Implementation Strategy as An Effort to Protect Children at SMPN 1 Cina Students 2024-11-08T17:54:35+08:00 Ayu Widya Listari ayuwidyalistari@gmail.com Andi Abdul Rahman andiabdulrahman@gmail.com Andi Cahaya andicahaya@gmail.com Muhammad Asdar muhammad45dar@unm.ac.id Muslimin Muslimin musliminmus@gmail.com <p>Child protection in Indonesia is an urgent problem and has many aspects and involves families, the state, society and certain child protection institutions. Therefore, it is very wise if child protection starts from the school world. Protecting children at school is important to ensure that they learn safely and comfortably. This research aims to explore strategies for implementing the Safe From Harm program at SMPN 1 Cina, to protect children from violence, neglect and exploitation. The method used was qualitative with a case study approach, involving interviews and observations from 10 informants consisting of the school, parents and student representatives. The implementation of the Safe From Harm strategy at SMPN 1 Cina has shown significant results in creating a safe, comfortable and inclusive learning environment for all students. This program has not only succeeded in reducing violence, but also built an environment that supports students' social and emotional development. With the support of all parties, SMPN 1 Cina is a clear example that collaboration in creating schools free from violence is possible and achievable. This success must be maintained and continued to ensure that every student can learn and develop in a safe and empathetic atmosphere.</p> 2024-11-18T00:00:00+08:00 Copyright (c) 2024 Jurnal Ad'ministrare http://journal.unm.ac.id/index.php/administrare/article/view/4040 Influence Preparation of Teaching Materials Based on Case Method for Improving Learning Outcomes Students on Subject Knowledge Administration 2024-10-29T15:14:34+08:00 Dodi Pramana dodipramana@unimed.ac.id Dionisius Sihombing dinosius@gmail.com Nelly Armayanti Armayanti@gmail.com <p>Development quality source Power man need education quality in line with need 21st century . Government has implement Independent Learning Policy For maximize potential student through experiential learning programs. However , in the Administration Education Study Program Office , minimal relevant teaching materials become constraints , where the lecturer Still use teacher -centered learning method with monotonous teaching materials , causing student not enough active in learning . Development teaching materials based on method case is very necessary For overcome limitations This . Case method based teaching materials can provide examples case real relevant​ with theory , so that help student in understand material , solve problems , and implement knowledge administration in a way practical . Research This aiming For analyze impact use case method based teaching materials in the course Knowledge Administration to results Study students . Research This using the ADDIE development model which includes stages of Analysis, Design, Development, Implementation, and Evaluation. Data analysis is carried out For measure validity , effectiveness , and practicality teaching materials . The results of study This expected produce relevant , effective and practical teaching materials For used in learning , as well as can registered as Copyright and IPR of books Knowledge Administration .</p> <p><strong>Keywords </strong>: Teaching Materials, Learning Results , Knowledge Administration</p> 2024-11-18T00:00:00+08:00 Copyright (c) 2024 Jurnal Ad'ministrare http://journal.unm.ac.id/index.php/administrare/article/view/4782 Innovation Strategy to Prevent Child Marriage in Bone Regency (Early Marriage Innovation Case Study) 2024-11-13T14:56:00+08:00 Andi Adhe Amalya aaamalya13@gmail.com Risma Niswaty risma.niswaty@unm.ac.id Herman H hermandody@unm.ac.id <p>The Innovation Strategy for Preventing Child Marriage or abbreviated as Sip-peka was initiated by the Head of the Bone Regency Regional Development Planning Agency. Sip-sensi was developed as a response to the high number of cases of early marriage in Bone Regency, especially in rural areas because at that time there was no detailed and integrated strategy formulation and it was still running autonomously. The aim of this research is to examine innovation and analyze sustainable strategies for preventing child marriage in Bone Regency. This research is qualitative research with a descriptive type. Data collection techniques used include observation, interviews, documentation and questionnaires. The research results show that the innovation strategy to prevent child marriage in Bone Regency (case study of early marriage innovation) is based on the grand theory of Rogers (2015), including 1) Excellence, lies in the supporting regulations, involving various stakeholders, and using colored bottles as a tool monitoring, 2) Suitability, seen in the involvement of children's forums, life skills education, and religious figures in dialogue and coordination meetings between residents with an interesting approach, 3) Complexity, lies in the process of enforcing sanctions and screening which is carried out strictly by the Religious Courts and P2TP2A in order to obtain dispensation for early marriage, 4) Possibility, seen from the adaptability of innovations that have passed public tests in various villages, districts and provinces, and 5) Convenience, lies in achieving goals 3 and 4 of the SDGs so as to reduce cases of violence, poverty, dropping out of school, maternal, neonatal and infant deaths. The strategy for sustaining innovation in preventing child marriage in Bone Regency is based on SWOT analysis, namely making the village level Puspaga institution an effective center for socializing child marriage regulations and involving children's forums as agents of change in expanding education in the community. This research can be used as a reference in implementing child marriage prevention strategies in various regions because previous studies only focused on mother and baby safety and education rates.</p> 2024-11-21T00:00:00+08:00 Copyright (c) 2024 Jurnal Ad'ministrare http://journal.unm.ac.id/index.php/administrare/article/view/4781 Beauty and Influence: Understanding the Effects of Product Quality and Influencers on Brand Image and Consumer Choices 2024-11-17T12:44:52+08:00 Siti Annisa Putri sitiannisaptr8@gmail.com Annio Indah Lestari Nasution annio.indahlestari@uinsu.ac.id Siti Aisyah siti.aisyah@uinsu.ac.id <div> <p class="IsiABSTRAK"><span lang="EN-US">Industry beauty has become Wrong One industry Which very competitive, in where various brand compete For interesting attention consumer Which the more intelligent And experienced, This research is important because it’s provides relevance in the context of consumer trends that increasingly prioritize sustainability and ethical values, which can strengthen long-term relationships between the brand and consumers. Objective in study This is For analyze influence quality products and the role of beauty influencers in purchasing decisions through brand image variables make over product case study. The novelty of this research lies in its focus on exploring the role of product quality and beauty influencers on purchase decisions through brand image, specifically for Make Over products, amid changing digital consumption trends. In this study, quantitative methods were used to analyze connection between variable. Sample Which used consists of from 96 person respondents were selected randomly. Data was collected through a questionnaire then analyzed data done use technique statistics For test hypothesis And determine significance of the influence between variables. The results of the study showed that Product Quality was proven has a significant positive influence on Brand Image and Purchase Decision. In On the other hand, Beauty Influencers also have a significant positive influence on Brand Image, but No influential significant to Purchase Decision. Brand Image Alone own significant positive influence on Purchase Decision. However, Brand Image does not mediates the influence of Product Quality on Purchase Decision, while Brand Image play a role as a moderator in Beauty Influencer influence to Purchase Decision. </span></p> </div> 2024-11-21T00:00:00+08:00 Copyright (c) 2024 Jurnal Ad'ministrare http://journal.unm.ac.id/index.php/administrare/article/view/5168 The Role of Women in Blue Economy Development Selayar Islands 2024-11-21T11:28:25+08:00 Nurul Wahida Zal-Zabila Nurul nurulwahidazal-zabila@mail.ugm.ac.id Andi Cudai Nur cudai.nur@unm.ac.id <p style="font-weight: 400;">This research examines the role of women in developing the blue economy in the Selayar Islands, South Sulawesi. The blue economy, which emphasizes the sustainable use of marine resources, is particularly relevant in this region which is rich in biodiversity and dependent on the fisheries sector. Women make significant contributions as fishermen, fish farmers and seafood processors, despite facing challenges such as gender discrimination and limited access to training. The application of zero waste principles in fish waste management is expected to improve the welfare of coastal communities while maintaining the sustainability of marine ecosystems. Regulatory support from the government, such as the Minister of Maritime Affairs and Fisheries Regulation, is a key factor in empowering women and developing an inclusive local economy. This research shows that empowering women and implementing the blue economy can create a sustainable development model in the Selayar Islands.</p> <p style="font-weight: 400;"><strong>Keywords</strong>: The Role of Women, Blue Economy, Zero Waste</p> 2024-11-26T00:00:00+08:00 Copyright (c) 2024 Jurnal Ad'ministrare http://journal.unm.ac.id/index.php/administrare/article/view/4791 Analysis of Socioeconomic and Situational Factors, Winning Probability, and Perception of Convenience on Online Gambling Addiction Among Gen Z 2024-11-12T14:45:48+08:00 Sovy Muti Ardianty Hasibuan sovymutii23@gmail.com Andri Soemitra andrisoemitra@uinsu.ac.id Muhammad Syukri Albani muhammadsyukrialbani@uinsu.ac.id <div> <p class="IsiABSTRAK"><span lang="EN-US">Online gambling refers to the act of betting or wagering on games of chance or skill via the internet. It typically involves various forms of gambling, such as online casinos, sports betting, poker, and lotteries, where individuals can place bets using real money through digital platforms or mobile applications. The purpose of this study is to analyze socio-economic factors, situational, probability of winning and perception of ease of addiction to playing online gambling in gen z in the city of Medan. This study uses a quantitative </span>method<span lang="EN-US"> with data collection from questionnaires. The sample is 100 responden focused on Gen Z with an early adult age of 18 to 25 years who were involved in online gambling games. The data collected for this study was processed and analyzed using regression in SPSS. Socioeconomic factors had a positive and significant effect on online addiction, situational factors also had a positive and significant effect on online gambling addiction, winning probability factors had a positive and significant effect on online gambling addiction and convenience perception factors had a negative and non-significant effect. The novelty of this research lies in its multidimensional approach to analyzing online gambling addiction among Generation Z in Medan City and give integrated approach offers new insights into the dynamics of online gambling addiction, especially in a local context. </span></p> </div> 2024-11-30T00:00:00+08:00 Copyright (c) 2024 Jurnal Ad'ministrare http://journal.unm.ac.id/index.php/administrare/article/view/4648 Effectiveness of Computer Utilization at the Makassar State Administrative Court Office 2024-11-12T16:33:50+08:00 Muh. Nasrullah nasrullah.mujetaba@unm.ac.id Zarni Adia Purna Zarni.adia.purna@unm.ac.id Nasir Nasir nasir@unm.ac.id Rahmat Darmawan rahmatdarmawan@unm.ac.id <div> <p class="IsiABSTRAK"><span lang="EN-US">Effectiveness is the main element in achieving a predetermined goal or goal. Effectiveness is the achievement of various goals that have been determined on time by using certain resources that have been allocated to carry out various activities. A job can be said to be effective if the results achieved are in accordance with the goals that have been set pre-determined and on time that has been determined. In simple terms, work effectiveness can be defined as the ability to do something right on target. As one of the public service offices, it will serve various kinds of transactions in their daily lives in providing protection for people's rights and legal certainty both for the people and for state administration as well as a means to resolve conflicts that arise between the government and the people. The State Administrative Court is tasked and has the authority to examine, decide, and resolve State Administrative disputes. As one of the public service offices, of course, the effectiveness and efficiency of services are very important, the greater the service services in the office, the more complex the types of actions and services that must be provided, all of which must remain in an integrated coordination. </span></p> </div> 2024-11-30T00:00:00+08:00 Copyright (c) 2024 Jurnal Ad'ministrare http://journal.unm.ac.id/index.php/administrare/article/view/5536 Exploring Innovation Trends in Public Entrepreneurship: A Bibliometric Study of Adoption and Inhibiting Factors 2024-11-29T17:47:22+08:00 Sulmiah Sulmiah sulmiah@unm.ac.id Rifdan Rifdan rifdan@unm.ac.id Sahade Sahade sahade@unm.ac.id Nanang Rahmadani nanangrahmadani@gmail.com Adi Hermawan adihermawan@gmail.com <p>This research aims to identify innovation trends in public entrepreneurship and explore the factors influencing adoption and the obstacles faced. The background of this research is based on the urgent need to understand how public entrepreneurship, through the adoption of innovation, can respond to increasingly complex public sector challenges. The method used is a bibliometric analysis using the VOSviewer visualization tool, which allows mapping of research trends, author collaborations, and main topic clusters. The research results show that innovation and entrepreneurship are closely related, with governance, public policy, and digitalization playing an essential role in driving innovation adoption. In addition, it was found that institutional and structural barriers often hinder the diffusion of innovation in the public sector. This research implies the need for increased collaboration between scientific disciplines and policy reforms that support a more adaptive public entrepreneurial innovation ecosystem. These findings contribute to the growing literature on innovation in the public sector and provide insights for policymakers to formulate more effective strategies.</p> 2024-12-02T00:00:00+08:00 Copyright (c) 2024 Jurnal Ad'ministrare http://journal.unm.ac.id/index.php/administrare/article/view/5308 An Analysis of Factors Influencing Changes in Consumer Interest in Electric Motorcycle Purchases 2024-11-23T06:12:06+08:00 Nailan Ni'mah Sinaga nailannimah07@gmail.com Muhammad Syahbudi bode.aries@uinsu.ac.id Nurbaiti nurbaiti@uinsu.ac.id <div><span lang="EN-US">This study is driven by the growing concern over carbon dioxide emissions from conventional vehicles and the Indonesian government's commitment to achieving net-zero emissions by 2060, with a focus on supporting electric vehicles. In Medan, the number of electric vehicle transactions at public charging stations (SPKLU) increased by 404% in 2024, signaling a significant rise in interest in electric vehicles. The primary aim of this research is to analyze the influence of trends, price, advertising, and promotions on the purchasing interest of electric motorcycles in Medan City. A quantitative research methodology was employed, with data collected from 351 respondents through online and offline questionnaires. SPSS software was used for data analysis, which included conducting validity tests, reliability tests, classical assumption tests, and multiple linear regression analysis. In addition, F-tests, t-tests, and coefficient of determination (R²) analysis were performed to assess the relationship between the independent variables (price, trends, advertising, and promotions) and the dependent variable (purchasing interest). The findings from hypothesis testing demonstrate that price, trends, and advertising &amp; promotions each have a significant positive effect on the purchasing interest in electric motorcycles. Specifically, an increase in price, trends, and advertising and promotions correlates with a greater interest in purchasing electric motorcycles. The results validate the model used, confirming that these factors play a significant role in shaping consumer behavior and influencing purchasing decisions.</span></div> 2024-12-02T00:00:00+08:00 Copyright (c) 2024 Jurnal Ad'ministrare http://journal.unm.ac.id/index.php/administrare/article/view/4784 Administrative Efficiency of The Village Program Shines 2024-11-26T10:12:56+08:00 Anita Febriana nitanugraha1177@gmail.com Tri Yuniningsih triyuniningsih@gmail.com Ika Riswanti Putranti ikariswantiputranti@gmail.com <p>The Drug-Free Village Program (Desa Bersinar) is a strategic initiative by the Indonesian government aimed at eradicating drug abuse at the village level. The program's urgency is heightened in large cities like Semarang, which face complex social and cultural diversity. Administrative efficiency is critical to ensuring optimal resource utilization and achieving the program’s objectives. This study aims to analyze the level of administrative efficiency in the Desa Bersinar program in Semarang City and identify influencing factors. This research employs a quantitative descriptive approach, utilizing questionnaires distributed to village officials involved in program implementation and in-depth interviews with key informants. Quantitative data were analyzed using descriptive statistics, while qualitative data were thematically analyzed. The findings reveal that the program demonstrates good administrative efficiency, yet challenges remain, including the limited competence of village officials and bureaucratic inefficiencies. The use of information technology has shown potential in expediting administrative processes but has not been fully optimized. The novelty of this study lies in its combined use of quantitative and qualitative analyses to provide a comprehensive overview of administrative efficiency in a village-level drug prevention program. Key recommendations include enhancing human resource capacity, strengthening the integration of information technology, and increasing the frequency and quality of program evaluations. These findings offer valuable insights for improving the program's implementation and serve as a reference for similar initiatives in other regions.</p> 2024-12-02T00:00:00+08:00 Copyright (c) 2024 Jurnal Ad'ministrare http://journal.unm.ac.id/index.php/administrare/article/view/4804 Analysis of Determinants of Persuasive Communication Between Resellers and Consumers of the Make Over Brand 2024-11-15T10:20:29+08:00 Nurhadiah nhadiah20@gmail.com Isnaini Harahap isnaini.harahap@uinsu.ac.id Siti Aisyah siti.aisyah@uinsu.ac.id <div> <p class="IsiABSTRAK"><span lang="EN-ID">The purpose of this research is to analyze the key determinants of persuasive communication strategies employed by resellers to enhance product sales and brand awareness of the Make Over brand in Medan City. This qualitative study adopts a descriptive approach, collecting data through interviews and documentation involving three key informants from May to September 2024. The findings reveal that effective persuasive communication is achieved through a strong connection between resellers and the brand, an understanding of consumer motivations, and strategic communication methods. Resellers utilize a mix of emotional and rational appeals, tailoring their messages to meet consumer needs. Face-to-face interactions play a vital role in building trust and credibility, while a combination of online and offline channels, including consumer testimonials, strengthens their marketing efforts. This study’s novelty lies in exploring how resellers leverage persuasive communication strategies to boost sales and elevate brand presence, specifically in the context of the Make Over brand in Medan City.</span></p> </div> 2024-12-01T00:00:00+08:00 Copyright (c) 2024 Jurnal Ad'ministrare http://journal.unm.ac.id/index.php/administrare/article/view/5388 Development Orientation: European Change in Max Weber's Perspective 2024-11-29T17:44:59+08:00 Ashari Ismail ashariismail272@gmail.com <p>Max Weber's thesis that announced the development of European change, due to Protestantism, which is closely related to capitalism, is the pursuit of maximum economic profit with a long-term ownership orientation. Protestantism is considered to have an inherent logical dynamic with the doctrine of being the spirit of pursuing economic profit. This study aims to examine Weber's thoughts in the context of development in Europe, and to provide criticism of the development orientation that arises from this thought. This study is library research, with a qualitative exploratory descriptive research type, which seeks to describe new findings from a research problem. Such an understanding, through a literature review with a library study method, is understood the criticism that capitalism should be a rational occupational conscience, about a work ethic, driven by the enjoyment of a material value of work, due to the development of liberalization and ownership. Upholding capital as an element of rationalization, is a strong spirit of the emergence of capitalism and the rejection of the irrational elements of work based on religious morality. In this regard, rational occupation, based on freedom of creativity, private ownership and productive efforts are the basic reasons for the birth of capitalism. This research can be a reference, especially regarding the spirit of capitalism and rationalization, offering a unique perspective on the social, economic, and cultural transformations of that era.</p> 2024-12-03T00:00:00+08:00 Copyright (c) 2024 Jurnal Ad'ministrare http://journal.unm.ac.id/index.php/administrare/article/view/5333 The Use of Instagram Social Media as a Political Communication Tool for the Bogor Regency Regional Government in 2022-2023 2024-12-04T13:11:42+08:00 Azril Shiva Miraj Suandi azrilsm@gmail.com Muhammad Prakoso Aji prakosoaji@upnvj.ac.id <p><em>Communication cannot be separated from human life. Technological developments in the world of communication mean that humans must follow. Social media is a way to convey political messages and get feedback from communications. Political participation is a continuation of political communication used on social media. This research aims to determine the use of social media Instagram as a political communication tool by the Bogor Regency Government in 2022-2023. The research method used is qualitative with a case study method. Data collection was carried out through interviews with the Head of the Public Communications Team of the Bogor Regency Communication and Information Service directly. The results of this research found that social media, especially Instagram, was used as a means for branding regional heads and their supporting instruments. The use of Instagram social media is used as a means to convey political messages such as the regional head's vision and mission, the regional head's agenda as well as promoting MSMEs and regional tourism potential. Evaluations are carried out by the Communication and Information Service periodically based on issues circulating in the community.</em></p> 2024-12-06T00:00:00+08:00 Copyright (c) 2024 Jurnal Ad'ministrare http://journal.unm.ac.id/index.php/administrare/article/view/4677 Feminine Leadership Style in Disaster Management at BPBD Bojonegoro 2024-11-01T13:00:53+08:00 Alvira Widyaningsih alvirawidya88@gmail.com Ahmad Taufiq ahmadtaufiq123@gmail.com Musta'ana Musta'ana Musta'ana@gmail.com <div> <p class="IsiABSTRAK"><span lang="EN-US">This study uses a feminine leadership approach to analyze women's leadership in disaster management at BPBD Bojonegoro. Men often dominate leadership in disaster management, but BPBD Bojonegoro is currently led by women, which raises questions about women's leadership in disaster management at BPBD Bojonegoro through a feminine leadership perspective. The elements of feminine leadership in this article include charismatic, team-oriented, and self-protective. The method used in the studty is descriptive with a qualitative approach. Data were obtained based on field studies through interviews, observations, and documentation with interactive analysis. This study aims to determine women's leadership in the public sector, especially in the context of leadership in disaster management. The results of this study indicate that women's leadership not only increases women's participation in disaster management but also provides a holistic and inclusive perspective in disaster mitigation and response strategies, creating a collaborative and harmonious work environment by aligning common goals for the benefit of the community in crises. The novelty of this research lies in the analysis from a feminine leadership perspective regarding female learders in disaster mangement at BPBD Bojonegoro, where most of the literatur on disaster management focuse on technical and procedural aspects, without considering women’s involment in dicision-making. The involvement of women in emergencies can help the pre-disaster process to post-disaster recovery through an inclusive approach carried out to the community. The conclusion of this study emphasizes the importance of empowering women in leadership positions to improve the quality of disaster management in Indonesia. </span></p> </div> 2024-12-11T00:00:00+08:00 Copyright (c) 2024 Jurnal Ad'ministrare http://journal.unm.ac.id/index.php/administrare/article/view/5104 Behavior Analysis of Intention to Use the Tiomaz Application in E-Ticketing Booking 2024-12-11T19:13:44+08:00 Rizka Azriani Tanjung rizkaazriani118@gmail.com M. Ikhsan Harahap harahap@gmail.com Siti Aisyah sitiaisyah@gmail.com <div> <p class="IsiABSTRAK"><span lang="EN-US">Following the footsteps of the aviation and railway industries that have already switched to digital, land transportation modes such as buses and travel are increasingly adopting e-ticketing systems. One way used by ticket providers is by offering transportation tickets to help travelers buy bus tickets. The purpose of this study was to determine whether TAM can be applied to the use of the Tiomaz application in e-ticketing by evaluating the influence of perceived usefulness (PU) and perceived ease of use (PEOU) on behavior. The population in this study was 10,000 people, namely the number of users who downloaded the Tiomaz application on the Playstore. Meanwhile, the sampling technique used the Slovin formula, namely with a sample size of 99 people. This study used a questionnaire research instrument created based on a literature review. The questionnaire was compiled in several stages, namely 1) Referring to the operational data of previously determined variables; 2 The questionnaire consists of four parts: respondent data, perceived ease of use, perceived efficacy, and behavioral intention; and 3) This study uses a Likert scale from 1 to 5 with the following answers: strongly disagree, disagree, neutral, agree, and strongly agree. Data analysis was conducted using the SPSS application and multiple regression analysis method. The findings of the study indicate that the variable Perceived Ease of Use (X1) has a positive and significant impact on Behavioral Intention (Y), meaning that the easier it is for users to use the application, the greater their desire to use it. In addition, the variable Perceived Usefulness (X2) has a positive and significant impact on Behavioral Intention (Y). Further research is needed to examine other components that may affect user experience. </span></p> </div> 2024-12-13T00:00:00+08:00 Copyright (c) 2024 Jurnal Ad'ministrare http://journal.unm.ac.id/index.php/administrare/article/view/6149 The Role of Leaders' Motivational Words in Improving Employee Performance in the Public Sector 2024-12-21T08:43:09+08:00 Suprianto Suprianto antosaid.m@itbm.ac.id Ramli Ramli ramliubt@gmail.com A. Osfira Rosary a.osfira@gmail.com <p style="font-weight: 400;">This study examines how the role of leader motivational speech affects employee performance in the public sector, specifically exploring whether it increases employee motivation and productivity. Using a mixed methods approach, the study includes qualitative and quantitative data, such as employee performance metrics, survey results on perceived motivation, and analysis of how leaders communicate. This is a desk study that combines current research on how leader motivational speech can improve employee performance in the public sector. Data collection is done by exploring various relevant research results. The results show that when leaders use motivational speech effectively, it is associated with better employee morale and performance, indicating that it is an important motivational tool. that studies on leader motivational speech show that it has a significant impact on improving employee performance, especially in the public sector. The study shows that leader speech increases intrinsic motivation, leading to a more engaged and satisfied workforce. This is supported by the fact that 78% of participants stated that their job satisfaction increased due to motivational efforts. The issue of how different motivational strategies affect employee performance is addressed by uncovering how it works, specifically by promoting a positive organizational culture and better communication between teams. The findings of this study are important both academically and practically; These findings add to the current body of knowledge on public service motivation by providing a clearer view of the emotional and psychological aspects that drive employee engagement. In addition, public sector leaders can use this information to develop strategies that use motivational words as a cost-effective way to improve workforce productivity and morale. Ultimately, this study adds to the conversation about the effectiveness of leadership in improving employee performance by providing evidence that can guide policies and training efforts to improve employee performance through better motivational practices.</p> 2024-12-24T00:00:00+08:00 Copyright (c) 2024 Jurnal Ad'ministrare http://journal.unm.ac.id/index.php/administrare/article/view/6284 Analysis of Cassava Noodle Business Development Strategy Using Porter's Five Force Approach in Serdang Bedagai Regency 2024-12-27T16:51:19+08:00 Rita Dwi Lestari Hulu lestarihuluritadwi@gmail.com Aqwa Naser Daulay aqwanaserdaulay@uinsu.ac.id Atika Atika atika@gmail.com <div> <p class="IsiABSTRAK"><span lang="EN-US">The development of micro, small and medium enterprises (MSMEs) in Indonesia shows a positive trend and has a significant contribution to the national economy. This study aims to analyze the development strategy of cassava sliced noodle business using porter's five force analysis. The research method used is qualitative descriptive with data collection techniques, namely observation, interviews and documentation. The informants in this study were five people, namely three sliced noodle entrepreneurs, one supplier of raw materials in the form of cassava, and one customer in Pegajahan Village, Pegajahan District, Serdang Regency. Meanwhile, the data analysis techniques used were data reduction, data presentation, and drawing conclusions. The results of the study from the analysis of Porter's five forces show that the threat of entrants has high potential because of small capital, easy to imitate and raw materials that are easy to obtain, high buyer power because they already have buyer outlets or regular customers who buy, namely breakfast sales and also shops spread throughout Indonesia, high supplier power because they rely on only one supplier where the price is uncertain and also the quality of raw materials is uncertain, the threat of substitute products is high because it is easy to get substitute products, also products that are not widely known to the public and the threat of low competitor competition because their place does not need to market and only sells to one agent, as well as other competitors and there is no difference in the raw materials used, no advantages in the product and also relatively the same price. This study uses a qualitative method using observation techniques and also direct interviews with business owners as sources of information that are processed into data. </span></p> </div> 2024-12-30T00:00:00+08:00 Copyright (c) 2024 Jurnal Ad'ministrare http://journal.unm.ac.id/index.php/administrare/article/view/6331 The Role of Regional Taxes in Improving the Quality of Public Infrastructure in DKI Jakarta 2024-12-28T11:28:56+08:00 Siti Rachmi Dewi tentangsitirachmidewi@gmail.com Inayati Inayati inayati@gmail.com <div> <p class="IsiABSTRAK"><span lang="EN-US">This study aims to understand the role of local taxes in supporting public infrastructure development in DKI Jakarta and to reveal factors that influence public awareness, compliance, and expectations regarding tax management. Using a post-positivism paradigm with a qualitative approach, data were collected through document analysis and in-depth interviews with purposively selected communities. Thematic analysis methods were applied to identify key themes in three main dimensions: experience of paying local taxes, experience of using public infrastructure, and expectations regarding local tax policies. The results of the study show that although public awareness of the urgency of taxes for infrastructure development is relatively high, the level of compliance is still not optimal. One digital service such as Samsat Digital Nasional (SIGNAL) has succeeded in increasing the ease of payment, but various obstacles including digital literacy, limited internet infrastructure, and lack of socialization limit its use. On the other hand, the public appreciates major projects such as mass transportation and main roads, but still complains about the inequality of infrastructure in the suburbs and the problem of flooding. Public expectations regarding local tax policies emphasize the importance of transparency, accountability, and public participation in formulating development priorities. These findings emphasize the need for a comprehensive strategy to bridge the gap between awareness of the importance of taxes and factual compliance in paying taxes. Local governments are advised to strengthen the socialization of digital services, prioritize equal distribution of infrastructure, and implement an interactive financial reporting system to build public trust and participation in a sustainable manner. Thus, the capacity of public infrastructure funding through local taxes can continue to be increased, in line with efforts to realize public welfare in the DKI Jakarta Province. </span></p> </div> 2024-12-30T00:00:00+08:00 Copyright (c) 2024 Jurnal Ad'ministrare http://journal.unm.ac.id/index.php/administrare/article/view/6378 A Jurisprudential Analysis of the Ammatoa Indigenous People's Legal Rights over the Management of Customary Forests in Bulukumba 2024-12-31T13:59:41+08:00 Ansyaruddin Samad ansarassamad@gmail.com Rifdan Rifdan rifdan@unm.ac.id Irsyad Dhahri irsyad.dhahri@unm.ac.id <p>The Ammatoa Kajang indigenous community is a group that has lived for generations within the Kajang customary area, holding sovereignty over their land and natural resources, and regulating their socio-cultural life based on customary law and the traditional institution of "Pasang ri Kajang." Research has shown that indigenous communities in Indonesia have traditionally succeeded in preserving and enriching the biodiversity of nature. The Ammatoa Kajang community has autonomy in managing their customary forest. The research method used is descriptive qualitative with a sociological legal approach aimed at gaining legal knowledge. It begins with secondary data as initial information, followed by primary data gathered from the field or the community, studying the effectiveness of a regulation, and seeking to explore the relationship between various phenomena. Data collection tools include document studies or literature reviews and interviews. The research findings show that Ammatoa, as the head of the Kajang indigenous community, emphasizes the importance of prioritizing customary law in every aspect of the Kajang indigenous people's lives, including in resolving issues within the community. The Ammatoa Kajang community resolves and defends their customary territory using customary law as outlined in “Pasang ri Kajang.” Sociological Jurisprudence views law as a living part of society, continually adapting to social changes and the needs of its people, while still being rooted in shared communal values</p> 2024-12-31T00:00:00+08:00 Copyright (c) 2024 Jurnal Ad'ministrare http://journal.unm.ac.id/index.php/administrare/article/view/6181 Gender-Based Regional Development Strategy in Bone Regency 2024-12-31T17:17:35+08:00 Viki Mustika generasipendidikan@gmail.com Risma Niswaty risma.niswaty@unm.ac.id Rifdan Rifdan rifdan@unm.ac.id Herman H herman.h@unm.ac.id <p>The success of development is highly dependent on the extent to which the balance of women's and men's participation in all aspects of life. This study aims to determine the strategy of gender-based regional development and to determine the determinant factors in the implementation of gender-based regional development programs in Bone Regency. This study uses a descriptive qualitative research method. Data collection techniques include literature studies, researchers study and review a number of written materials, both books, research results, articles and electronic journals. The data analysis technique uses Data Reduction, Data Presentation and Withdrawal. The results of the study indicate that the gender-based regional development strategy in Bone Regency. The determinant factors for the implementation of gender-based regional development programs in Bone Regency reduce the gap with each regional apparatus organization implementing gender-responsive planning within the work reference framework. Each program has been supported by regulations and cooperation between local governments, the Regional People's Representative Council, the Women's Empowerment and Child Protection Service, and the Bone Women's Empowerment Institute. This study can be used as a reference and decision-making material at the village level regarding regional development strategies.</p> 2024-12-31T00:00:00+08:00 Copyright (c) 2024 Jurnal Ad'ministrare http://journal.unm.ac.id/index.php/administrare/article/view/5978 The Effectiveness on job Training Program at the Manpower Department in Reducing Unemployment Rates 2025-01-02T16:47:48+08:00 Prammudya Langlang Buana pramudya4040@gmail.com Dian Purwanti dianpurwanti@gmail.com Yana Fajar FY. Basori Basoriyana@gmail.com <div> <p class="IsiABSTRAK"><span lang="EN-US">Sukabumi, located in West Java Province, faces serious challenges related to high unemployment rates. This phenomenon is a complex issue that needs to be addressed. One of the solutions that have been proposed and implemented in various regions, including Sukabumi, is the Job Training Program. This research aims to determine the effectiveness of the job training program conducted by the Manpower Office in reducing the unemployment rate in Sukabumi. The research method uses a qualitative approach with a descriptive method. It employs the theory of the "Four Accuracies" by Richard Matland, which has been developed into "Five Accuracies" by Dian Purwanti. The Job Training Program in Sukabumi is still not optimal and faces many challenges, especially in the training provided. There is a lack of clarity after completing the program, and the job opportunities available do not match the market needs in Sukabumi. This program should collaborate with the job fair programs provided by the Sukabumi Manpower Office to make job training more effective and aligned with the current job market needs. Additionally, there is no monitoring of participants who have completed the Job Training Program, which should be carried out by the Sukabumi Manpower Office to assess the effectiveness of the program in reducing unemployment rates in Sukabumi. </span></p> </div> 2024-12-31T00:00:00+08:00 Copyright (c) 2024 Jurnal Ad'ministrare http://journal.unm.ac.id/index.php/administrare/article/view/6293 Analysis of the Influence of Price, Service Quality and Customer Experience on Customer Loyalty 2024-12-27T17:22:29+08:00 Fadillah Hanum fadillahhanum201413@gmail.com Nurul Jannah nurul@gmail.com Andri Soemitra andri@gmail.com <div> <p class="IsiABSTRAK"><span lang="EN">Customer loyalty in workshops refers to the commitment and dedication of customers to the services provided by a particular workshop. This is reflected in their tendency to repeatedly use the services, recommend them to others, and reject offers from competing workshops, even when accompanied by attractive promotions or incentives. This study aims to analyze the influence of price, service quality, and customer experience on customer loyalty. Using a quantitative descriptive approach, data were collected through questionnaires distributed to workshop customers, with purposive sampling yielding 40 respondents. Validity and reliability tests ensured the accuracy and consistency of the research instrument, while multiple linear regression analysis revealed that price does not significantly affect customer loyalty. However, service quality and customer experience were found to have a significant positive impact. Simultaneously, the combination of price, service quality, and customer experience influences customer loyalty. The findings underscore the critical role of service quality and customer experience in fostering customer loyalty, particularly in the context of Panjol Workshop.</span></p> </div> 2024-12-31T00:00:00+08:00 Copyright (c) 2024 Jurnal Ad'ministrare http://journal.unm.ac.id/index.php/administrare/article/view/3895 Customer Satisfaction Analysis and Assesment of Occupational Health & Safety and Environment in Building Construction Project 2024-08-25T08:56:23+08:00 Silvana ana.masjhud@gmail.com Bernard Hasibuan Bernard_hasibuan@usahid.co.id Sugiarto sugiarto.env@gmail.com <p>Ensuring safe working environment, reducing accident risks and safeguarding the workers and communities’ health are critical in construction projects. Customer satisfaction of Occupational Health, Safety and Environment is essential to project success since satisfied consumers are more likely to trust and loyal to contractor. WEGE has experienced client satisfaction issues over the last two years, including subpar job quality and project delays. Occupational Health &amp; Safety and Environment performance data demonstrate the existence of workplace accidents, which must be addressed to improve customer satisfaction and ensure business operations sustainability. Direct survey approach was employed in this study to collect samples from current populations. The population comprises 169 people who are clients of the building construction project, both internally and externally. Utilizing proportionate stratified random sampling with a sample size of 119 respondents, the sampling methodology applies the Slovin formula. Using the Customer Satisfaction Index (CSI) approach, the findings indicated that 79.17% of the total satisfaction was rated satisfactory. The Occupational Health, Safety and Environment report's orderly administration indicator had the largest gap analysis result (-0,24), while the rubbish and waste management indicator had the lowest gap value (-0,59). It is interpreted that the higher the gap score, the greater the priority for attribute improvement. The spider chart's outcome illustrates that relevance of performance level remains higher than it is currently. Specifically, the "Occupational Health, Safety and Environment report administration order" criterion has the lowest value. Consequently, the order of project report administration prior to the project's commencement is recommended as a means of enhancing customer satisfaction with the Occupational Health, Safety and Environment building construction projects aspect.</p> 2024-08-25T00:00:00+08:00 Copyright (c) 2024 Jurnal Ad'ministrare